WHAT CATEGORY OF HOTEL SHOULD I RUN?

AM I AN UPSCALE HOTELIER, A MIDSCALE HOTELIER, A BUDGET MOTELIER OR A MOM & POP?

If you run a management company, are a hotel or resort owner or are choosing a career, be sure to realise that 'there are 'horses for courses'  and yes, you must match the choice of manager for the style and needs of a hotel.

Many hotel people gravitate to one style of property in which to work because it reflects their own style of living or how they would like to be seen to live. To answer the question on what type of hotel one should run, answer these simple questions.

1. During my last holiday, some quality time was spent
   1. On a friend's yacht.
   2. On a Blackberry.
   3. Driving there in a Porsche.
   4. On my porch.
2. When our hotel re-does the wine list, my involvement includes
   1. Deciding the best house wine by its' name
   2. Deciding the best house wine by its' price
   3. Deciding on whether to have house wine at all
   4. Leaving the decision to the sommelier
3. When the restaurant was named, I preferred
   1. The long name of a waspish British poet
   2. A pronounceable Italian opera singer
   3. The combination of the names of a Jew and a Chinaman
4. When I wear jeans in the hotel
   1. I always wear a clean T-Shirt.
   2. I generally match them with a blue blazer.
   3. They are generally cut-offs
   4. What!!!....jeans in a hotel!!
5. When I call my male Assistant Manager at home and a lady answers
   1. She recognises my voice and we chat.
   2. I introduce myself and ask for her husband by his sirname.
   3. I refrain from guessing her name & ask for him by his first name.
   4. My Assistant does not have a telephone at home
   5. I have no Assistant Manager
6. I would describe myself primarily as,
   1. Elegant at all times
   2. Hard working
   3. A family man
   4. A business person
7. The household chores that I do at home include,
   1. Choosing the wine we drink/carving the smoked salmon.
   2. Vacuuming/Unplugging the toilet
   3. Building a deck.
   4. All of the above
8. The suit that I wear
   1. ....was made for me by my favourite tailor.
   2. .....has two pairs of pants.
   3. .......is used for funerals only
   4. ........is dry-cleaned twice a year if it needs it or not.
9. The reports that are presented to our owner,
   1. Are assembled by my team of managers & I take no blame
   2. Are edited by me
   3. Are written by me
   4. Are completely ficticious
10. My style of hotel will always be described as,
    1. Luxurious
    2. Profitable
    3. A favourite of the community

It is forever amazing to me that general managers feel it critical to take on the styles of the hotels they run which is in turn subsequently emulated by their employees. Luxurious, elegant upscale hotels are run by managers who have sometimes taken on unnatural airs of elegance and standoffishness. Usually not sherry-drinkers by nature, they order Kirs or Amontillados and sometimes drink their tea with their 'pinkies' pointing skyward.

It is therefore not perhaps surprising to see that one of the leading upscale luxury brands  has now decided to launch an upscale casual marque (note the spelling) that will dress-down management to the level of their casually dressed nouveau riche.

Are there some parts of your hotel that are overdone? Are there some facilities that do not match the lifestyle of your public? For an honest evaluation of your facilities or management team, contact [email protected] ....for the results, scroll down.

	Answers
Question	1	2	3	4	5
1	-4	3	5	2
2	4	3	2	6
3	4	5	3
4	4	7	2	3
5	5	0	5	0	2
6	3	4	5	6
7	5	2	3	4
8	5	4	1	3
9	5	6	-4	4
10	3	6	5

Where my results should place me

17-25	Running a trailer park is a great career too
26-35	I own the place and my wife likes housekeeping
36-42	Three Star and satisfied with a life balance
43-48	Four Star & should be moving upscale soon
49 +	Five Star & Loving it