What I can do for you
- Turn-Key Project development
Conceptualise & deliver a hotel or resort project together with Genivar, with whom we are now linked for this purpose. From start to finish, market study to profitability. The delivery of a finished product, designed, engineered, constructed, branded and operated. - Summarise International Issues in Hospitality
For hotel and restaurant associations or hospitality media that need simple explanations of the issues the industry faces. - Space Planning
Assist the Architect and Interior Designer to create cost-effective, user friendly, inter-active spaces in the FOH and BOH areas. The result......great savings. - Should you develop....or not!
Too many projects go forward with support from those who will benefit without risk. The fortune that you save may be your own. - Review Product Improvement Plan (PIP)
Review PIP and determine where the plan is too rich. Suggest where waivers could be negotiated. - Project Feasibility check
Sanity check the feasibility study and ascertain the likelihood for accuracy. A simple or complex analysis of the financial projections. - Profit Engineering or Break-even Analysis
Have never forgotten this lesson Q(P-V)=F+ Profit desired..... which has helped me re-build restaurant profits, re-position failing assets and energise supervisors, staff and management. Works for the cornerstore as well. It's fun too! - Operational support for a Hotel or Resort Opening
Provide on-site, hands-on assistance and/or advice for opening a hotel or resort. - New Hotel/Resort Development
Conceptualise, Business Plan, Pre-Opening Prep & Open. Done it a few times. Should be fun. Definitely save you money. Will do it anywhere!! Well, almost!! - New Hotel & Resort Development (incl. Timeshare)
Assist a landowner, developer, investor to assemble the right ingredients and the process for a hotel/resort project and execute, if necessary. - Negotiation of Hotel Management contracts
Identification of suitable management groups & brands, discussion of terms & identification of areas where improvements can be made. Execution of agreements and imlementation. - Manage Your Hotel or Resort
Could mean takeover the management for a short time or a long term. Might involve managing the 'status quo' or making some improvements in quality or profits. - Manage or Plan Pre-Opening & Opening
In a bind with the manager tripping over construction, architects, management company, brand, designers and equipment suppliers. Call us and we'll put order back into the day and save you money. - International Network Connections
Assist a company or individual make the right contacts for business. - Independently select a hotel or resort brand and negotiate contracts
Assistance to owners who are suspicious of hotel operators selfishly selling their own brands! Providing independent, un-biased help to determine what is best for the property and the owner. - Identify a top Golf Course location.
Charged with finding the topography for another Pebble Beach in Cuba was not a task for James Bond but was for David McMillan and his Cuban connections. - Financial Benchmarking
Review of the financial performance against industry 'norms' with local allowances & then strategising the fix. - Feasibilty Studies of New Projects
In depth market studies of new or renovation projects, large or small, to determine whether they are financially feasible. Experience in North America, Europe, Middle East, Caribbean and Latin America in City Centre and Resort properties - Evaluate management's performance
Analyse the status of the asset and determine what is being done well and what needs to be improved. - Education & Training for Malaysian Hospitality Industry.
Faced with the mammoth task of providing trained and certified managers, department heads & educational resources, we assembled a Master Plan & consortium of the resources to address the exploding tourism industry's needs. - Development for Dummies
Assistance in taking your idea for a hotel or resort and making it a reality, if feasible.... or not. - Design Resolutions
Off the Cuff resolutions that have saved 'big-time'.....from a beach solution on a rocky coastline, an innovative new design for a banquet dish to a carnival menu for a travelling circus. - Cuba Resort Specialist
Strategic & basic down to earth advice on Management Opportunities, Joint Ventures as well as Resort Operations & Development. - Cuba Hospitality Advisor
Strategic, practical advice on how it works regardless of which Castro is in the driving seat. How the system works now and where are the obstacles. Where do they have to make changes? Where must we adjust? - Creating USPs or Product Enhancement
To compete in today's global marketplace, the product needs to offer something unique, different or special. Allow me to add some value to your product. - Chain Selection
Assist an owner to choose the right brand or chain or confirm that an existing brand is effective. - Blogged.com
- Asset Watchdog
Tired of or frustrated with the complex hotelier-type excuses that your manager gives you for the shortfalls to budget, let me be your watchdog and make sure they are making sense. - Analyse Chain/Brand Performance
Assess the performance of a management company or a chain with a view to identifying key areas of focus for the hotel or resort. - Speaker Moderator or Panellist
Can moderate a panel, speak on industry issues, act as panellist on issues as far ranging as employee shortages, International Standards, International Classification, New Development, Brand positioning, Entertainment and Hospitality.
Testimonials
- Jeff Weinstein, Editor In Chief, Reed Business Information, a division of Reed Elsevier Inc“David is a seasoned and affable hotel professional with outstanding contacts around the world. He has a very strong grasp of both the operational and investment side of the hotel business and was a great ambassador for the business while president of the International Hotel & Restaurant Association.”
- Camille Ducharme, Director of Operations and Assistant Manager, Commonwealth Hospitality Ltd.“An authority in the hospitality industry, David is a natural leader who relentlessly achieves target objectives through strong personal relationships without compromise. His vast global experience in all aspects of the industry make him, without doubt, a business partner of choice.”
- Gary Dodds, Regional VP Human Resources - United Kongdom, Ireland, Middle East & Africa's 82 hotels, Marriott Hotels International“I had the pleasure for a number of years recently to serve on the International Hotel Associations HR committee, which David chaired. He was a passionate, direct leader and adept at getting the best out of people for the association and industry; encouraging support for those in other countries most needing help. He was also a powerful advocate of the industry's opinions with government bodies in each country, with global associations who could effect our industry and on consultation committees who could impact our industry. Great focus and professionalism.”
- Alan Orlob, Vice President, Marriott International“David was extremely helpful in organizing a task force to deal with crisis management in the hotel industry when it was most needed. His organization and public diplomacy skills were assets that helped to bring a diverse group of people together. I am happy to recommend him.”
- Hiran Cooray, Managing Director, Jetwing Hotels“Within a very short period of time, David was able to win the hearts and minds of members of our association with his focus on reaching out to all of them. He had patience and the skills to handle the many demands of the members, while having his long term plan to take IH@RA to greater heights. I wish he was allowed to stay on for a few more years”
- Paul Moxness, VP Corporate Safety and Security, Rezidor Hotel Group“David facilitated the creation of a global council for safety, security and crisis management for the hospitality industry that brought together a panel that cooperated on these important issues at a critical period in time. I found David to be an excellent communicator who was well-connected, well-organized and an extremely pleasant person to work with. I highly recommend him.”
- Michael Hirst. CB Richard Ellis. Former President Hilton International"I do believe your stewardship of the IH&RA has made a considerable impact on its good standing and substantial progress achieved to make it a meaningful and influential organisation."
- Peter Yesawich"You represented the Association in a very professional and persuasive manner, and I suspect your talents will be missed greatly."
- Ruud J. Reuland, General Director, Ecole Hoteliere de Lausanne"I thank you personally for all your efforts to bring education and industry together: you had in my opinion a great vision."
- Santoso Hanitijo, Vice President Jardin Sinomonde"I was most impressed with their ability to work with owners of different nationalities while maintaining a high standard of hotel management."
- Mr Curt R. Strand, Senior Consultant, American Express Bank"I have the highest regard for your qualifications in large, upscale hotel operations. I can also attest to your high ethical standards and professionalism."
- Juergen Bartels, Chairman WESTIN Hotels & Resorts"It is unusual when people of this high calibre get together to form a management company. Westin Hotels & Resorts would be very pleased to work with them to manage a high quality Westin Hotel or Resort"
- Ken Hine, Former Pres & CEO, AH&LA and IH&RA"It is rare to fine this blend of experience and focused skills brought together in one company. The combination presents a set of resources which are hard to duplicate"
Contact
- Email Address:
- Location: Canada
Biography
Axis Hospitality is active on many international development projects including new-build hotels & resorts in Africa, Eastern Europe, South Asia, the Caribbean and South America. Fully capable to offer a turn-key development process involving full Strategic Planning, brand and management selection, architectural supervision, master-planning and project management services.
Formerly CEO of the International Hotel & Restaurant Association, McMillan pioneered the concept of Global Councils in E-Marketing, Security (including Terrorism, Natural Disasters), Food Safety, Neighboring Rights, Trademark Infringement, Human Resources & global labour shortages etc. Founded in 1946, the IH&RA is the ‘voice’ of the industry and the only international trade association exclusively devoted to promoting and defending the interests of the hotel and restaurant industry worldwide.
Prior to this, British-born McMillan had many years of international hotel and resort management & development experience in Europe, the Middle East, Asia, the Caribbean (including Cuba), Latin America, Canada and the United States with Hilton Hotels, Hyatt International, InterContinental Hotels, Four Seasons Hotels, several well renowned independent properties and most recently with the world renowned circus, Cirque du Soleil.
Elected to three terms as Chairman of the Hotel Association of Canada and a former Director of the Canadian Restaurant & Foodservice Association, McMillan also received an Honorary doctorate and Lifetime Achievement Award from Hocking College, Ohio, an Honorary membership in the Cornell Alumni Society, became an Honorary Fellow of the HCIMA and was awarded the Distinguished Alumni Award of the Waldorf Astoria.
